annedonnelly
Girl from the North Country
- Location
- Blyth, Northumberland
I once asked a member of staff in Birmingham New Street which end of the platform to stand for a particular coach. He had no idea - and he was waiting to assist someone in a wheelchair off the train. "No idea until it arrives..."Staff on the west coast line generally excellent. You should always make contact with the staff member on the platform before the train rolls in - you will then be fine - assuming you have a booking of course.