Hi all, like a few others I've had problems with my Bkool TT not offering any resistance on rides 
I emailed the support line and received a reply the following morning offering advice that worked 
basically they suggested that I ensure my sensors were being seen by the system, which they were, but to be on the safe side I pressed the rest option and then went for the connect trainer option and bingo everything was re-recognised 😄 following that Bkool suggested doing a FTP ride to 'reset' my levels and that worked also so happy days it looks like I'm on again 
bring it on.
I emailed the support line and received a reply the following morning offering advice that worked basically they suggested that I ensure my sensors were being seen by the system, which they were, but to be on the safe side I pressed the rest option and then went for the connect trainer option and bingo everything was re-recognised 😄 following that Bkool suggested doing a FTP ride to 'reset' my levels and that worked also so happy days it looks like I'm on again bring it on.