Mrs Postman's parents had no heating last night.Tried phoning BG with whom they have a contract.Phones not being answered it seems the repair company who have two call centres one in Glasgow one in Edinburgh sent the staff home due to weather conditions.Ok for them but it seems the whole country are trying to get help.
So we started here in Leeds to search the internet for an heating engineer,i found one three streets away,he was busy but bless him he talked them through a procedure and hey presto they now have heat.
Now my in laws are paying £430 per year for servicing and breakdown cover,after this episode that will not be renewed in April.We have a list of registered engineers who service their type of boiler,and i bet it will be a darn sight cheaper than BG and it's repair company.All is well in Preston.