Bosch Active line plus servicing??

[Stul]

Hi all, had my Raliegh Centros serviced today, (not had it done for a long time.. ). A bit expensive, but it now rides like a new bike!

Just wondering how ofted you get your e-bike serviced, (miles / time)...?

 

[ebikeerwidnes]

I have had mine serviced by the LBS most years

normally they just fiddle with the normal bike bits and get them working properly again
they tend to get out of alignment and it is easier to get them to fix it properly than try myself

I also get them to update the software and all that at the same time

AT one point there was an annoying creak from the left pedal - or on strong downstrokes from it anyway

He tried several times and it all seemed OK - just creaky

turned out he needed special tools - and his mechanic had had them and he very sadly died over COVID
so the LBS had to get some more
when they did he found that the insides were full of dust and other muck
once it was all cleaned out the whole bike felt better

but is was several years old by then

but most years a connect to the Bosch system and a good fiddle by someone who knows what they are doing seems to be enough

BTW - Bosch software update this year seems to have fixed some of the problems with Walk Assist
although I can;t find any documentation about that!

 

[ebikeerwidnes]

What were those though I rarely use it.

previously when I tried to use it - which is VERY seldom
it would start off then reach a speed (very slow) then cut out
then start again
and stop

it was slightly better in higher gears but not much
so it was basically useless

but suddenly it goes consistently - although still at a very slow speed - but at least it doesn;t start and stop all the time

now - as I never use it - this might have been there for a while
but I am pretty sure it only improved after the update

but the documentation online is somewhat "brief"
and the LBS doesn;t seem to have anything better

 

[Stul]

..never used the "walk" mode...didn't even know how to use it!!
The Local bike shop also replaced both discs and pads......it actually stops now!!

 

[Drago]

I get mine serviced in my garage by me.

The price is excellent, but the hairy arsed bar stwerd mechanic is a surly one.

 

[ebikeerwidnes]

..never used the "walk" mode...didn't even know how to use it!!
The Local bike shop also replaced both discs and pads......it actually stops now!!

Yes - just got mine to replace the rear pads
before that the rear brakes were more of a vague suggestion of a possibility that a reduction in speed might be desirable

I think "someone" managed to get some oil on them or some other contaminant

the main bits of a legal ebike - are still just a bike

 

[ebikeerwidnes]

2nd ride after service, its definately feeling better, shame my legs after 2 weeks of procrastrination have turned to jelly lol Day off tomorrow, commute to work on Thurs

Main advantage of it being an ebike is that if I have a break for some reason
then I can still do the rides I like
I just do them in the next assist level up!

then after a few rides I can drop it down again

 

[dicko]

We have never ever had a bike serviced it’s always done in our garage by myself.

 

[Stul]

Problem with self servicing a Bosch system is that you can't really DIY software updates and the like, as you need all their computer / techy stuff, which only dealers have. I understand Bafang stuff is a little more user friendly / accessible....??

 

[TheDoctor]

Like @Drago, I service mine myself.
I've just ordered parts to go from 48/38/28 x 12-32 7 speed to 36 x 11-34 8 speed.
I originally built the bike up in 2021, when parts were scarce and I had to use what I had.
It's now done 2778km since I fitted a Swytch kit in July 2024.

 

[fritz katzenjammer]

Mine gets updated regularly via the Bosch app… about every two weeks it seems.

the bike itself gets serviced weekly. Not surprising I guess as I work for the manufacturer And have a full shop at home.

 

[Stul]

I am more interested in the "motor" side of things. More than happy to everything else myself. Other than a "software update", I am not sure what else you can actually service on a Bosch motor???

 

[ebikeerwidnes]

I am more interested in the "motor" side of things. More than happy to everything else myself. Other than a "software update", I am not sure what else you can actually service on a Bosch motor???

In general terms I have found it is worth taking it apart - as much as you can with a normal set of Allen keys and screwdriver - and just get the dust and stuff out

And when the LBS got the right tools they found a few internal bits and pieces needed tightening after several years

I have seen some YouTube type things showing plastic gear cogs that needed replacing but I am pretty sure Bosch do not approve of all that
and Bosch system are of the type that if you fiddle with them and the notice then they will need to be "reset" by an authorised dealer
or if they think it is too bad then they can even brick themselves

the morals behind this can be argued but there is a point to it and the system do seem to work pretty well
(until they don't)

I would argue that as mine has a USB port that the official dealer can connect to then it should be possible do have a system on a phone or laptop that can receive performance data from it
but Bosch do not agree - with my system anyway

but it would be nice if I could do the updates at home!

 

[ebikeerwidnes]

Theres no reason not to allow home updating of the software, by all means they can lock off the pro tools but I update multiple devices, sometimes several times a year, its not hard.

exactly - but Bosch don't allow it
at least on mine
although the more recent controllers seem to have a more "app" type interface I think

 

[ebikeerwidnes]

They do some things, the Bosch Flow App lets you customize quite a lot. Not sure about updates though.

Ah
yes - problem for me is that my ebike is 6 years old so any new fangled stuff won;t talk to it

and I would wager that Bosch have zero intention of making them work together

anyway - things it seems to want to tell me are things that I either don;t need to know
and things that I can already get - but larger and clearer - on my old cr***y system

although the Eco+ mode might be useful is that is ever available on an update

basically I have the 2019 poor people version of the Bosch system

but I did get the whole bike as a free upgrade to a much cheaper bike when there was a minor design fault with the cheaper one
so I'm not about to complain!