CC Fraud

[johnsie]

Just taken a call from my credit card company.

An attempt to buy £500 of Harrods/Halfords goods last night was stopped.

I've recently purchased through a Shell petrol station in Norwich, and a well known cycle store on 25th February...

Stay alert!

 

[e-rider]

I have been a victim several times. I now use paypal for everyting online and....touch wood, no trouble for ages now.

Obviously, if paypal gets hacked I'm stuffed!

 

[e-rider]

Two things-

1. I am amazed that so many of you are responding to calls and emails from your banks. Are these not scams too? I have had scam calls and get at least one email per week supposidly from some bank or other (probably wanting me to confirm my pin or whatever). Only deal with your bank via the bank itself. Do not respond to them contacting you.

2. It is not your money that has gone, it is the banks. You entrust them to look after it and they leave the door open. So as long as you used the card properly you should just be able to say £x has been taken from my account by someone other than me, put £x back in my account and sort out your security.

Banks play the numbers and weigh up the cost of more security against the degree of loss and settle on the most cost effective point that involves some degree of loss of their money via your account.

about 35% of CC fraud victims don't get all the money back or end up out of pocket in some way!

 

[Will1985]

I've recently purchased through a Shell petrol station in Norwich, and a well known cycle store on 25th February...

I can think of 3 Shell garages and 1 Q8 garage in Norfolk which have been investigated for card swiping since I started driving 9 years ago...

 

[vernon]

You may be right, and I admit that I don't know how these systems work, but how did CRC refund me under a warranty claim direct back to my card without me giving them the details again if they don't store the card details? Can they refund without card details in some way?

They inform the card processor.

When you place an order it is identified by an order numeber shared between the card processing company and the merchant. CRC on't need to know your card details, they only need to tell the card process the order number and the card processor will refund the cash to your card.

It's pointless blaming CRC. They don't have the card details - a card processing company does.

 

[anyuser]

They inform the card processor.

When you place an order it is identified by an order numeber shared between the card processing company and the merchant. CRC on't need to know your card details, they only need to tell the card process the order number and the card processor will refund the cash to your card.

It's pointless blaming CRC. They don't have the card details - a card processing company does.

Where did I blame CRC in my post?

 

[Deleted member 1258]

Just had an E-Mail from CRC assuring me that the site is now safe and offering a voucher.

 

[asterix]

It seems that the CC companies are getting twitchy.

On Weds I tried to buy a train ticket but was told there were problems with my card. When I reached home I called them and they said my card had been stopped. We went through all the transactions - no problems - so they reinstated it but wouldn't say why they had stopped the card!

However, when I checked on line, there were 2 transactions they'd not mentioned for £0.48 and £0.04. About 2 weeks before I'd withdrawn £30 in an emergency on the CC at a Barclays machine. For the privilege Barclays charge £3 'handling' plus interest on the £30 plus interest on the £3 handling! I guess they didn't believe I'd have handed Barclays £3.52 for a £30 loan over 2 weeks and stopped the card. I am only surprised Barclays didn't charge interest on the interest.. Never again!

 

[Paulus]

My card got done about two years ago, £920 had been used at Tesco Direct, with two small amounts going through a well, 0.50p and 0.45p. I informed my Bank, the Nationwide, and within 4 days the money had been credited, a new card issued, and no fuss. I suspected an insurance broker i had been using for my motorbike insurance, 'cos it happened a few days after I had taken my business elsewhere.

 

[pshore]

... I have made several transactions with CRC in the last few months but if I remember correctly they were all or mostly Paypal'd ...

... Damn, so it's not straight forward credit card transactions that are affected but Paypal as well ...

Skol, unless you can say for certain that all of your CRC purchases were through PayPal, you cannot say that PayPal are affected. If all your transactions were via PayPal then that might be true, and it will be worth passing that info on to them. You can check your CRC and PayPal account histories against each other to find out.

 

[phil_hg_uk]

Chain Reaction finds and plugs security hole that led to fraud

Popular UK-based biking site ChainReactionCycles.com has confirmed that a security breach on its systems led to fraud against its customers.

Full story here -> CLICK HERE

 

[2Loose]

Indeed, the honesty of their response to me, as well as their goodwill gesture\apology has been most refreshing.

It does seem that it was possible for hackers to collect a small percentage of card info as it went between systems, rather than being collected from inside a CRC computer. XSS flaw maybe, or network sniffing perhaps. Either way, they've closed the hole and I am happy to use them again.

 

[Mista Preston]

Just had an E-Mail from CRC assuring me that the site is now safe and offering a voucher.

yep got this too. Come back and shop and get 30 quid off. Not sure I am going to risk it again

 

[Deleted member 1258]

yep got this too. Come back and shop and get 30 quid off. Not sure I am going to risk it again

I was unsure but decided to use the voucher using an account I don't use very often, only enough in it to cover the purchase, but my crc account is screwed so I didn't make the purchase. I've E-Mailed crc so now waiting to see what they have to say.

 

[ColinJ]

[QUOTE 1335694"]
Again, a far better response than "the other place" a few years ago. Well done CRC, my custom will continue.
[/quote]

Indeed, the honesty of their response to me, as well as their goodwill gesture\apology has been most refreshing.

yep got this too. Come back and shop and get 30 quid off. Not sure I am going to risk it again

At least CRC had their system checked and rectified (and admitted the problem).

If you go somewhere else, what is to say that their site doesn't have the same kind of vulnerabilities but you don't know that yet?