My bike was written off in an accident. I sent pics, but the insurers offered me a pitiful amount because they thought a replacement could be bought for £1600. They offered me £800. The problem is that they are comparing my specially imported ultegra DI2 equiped bike (DI2 frame was not an option in the uk) with a run of the mill ultegra equiped later model, but the later model is actually a worse bike, heavier carbon frame and much lower spec. I now have to take it to an independent bike shop for it to be assessed. The shop is 75 miles away, so the insurers will have to pay for me to take it to the shop (and the return journey) and again for me to pick it up. In the end it will cost them a lot more. They may as well have agreed to pay the price my LBS valued the bike at.