My Experience:
Hit a pothole in the winter of 2003/04 causing a wrist fracture; a slightly complicated case due to liability issues was finally resolved 23 months later.
I was offered £1.5k for the personal injury part (aka General Damages); my solicitor recommended I accept this offer.
I enquired of the solicitor the basis for this recommendation and was advised it seemed in line with other claims. I asked for evidence of this, and after a bit of tooing and froing was told that there exists a book (damned if I can remember the name) that is used in settlements such as this in which established precedents have been agreed.
I managed to get hold of a copy of this book (possibly called "judicial studies board guidelines for the assessment of general damages in personal injury cases"), pointed out the inconsistency between my offer and those made to others and eventually was awarded £6.5 k.
My advice:
Do not accept the offer until you yourself have looked at the quantum of the injury claim in the context of other precedents...make a demand of you solicitor to see its reference material. Remember that the solicitor gets paid only its costs, and therefore has no robust incentive to maximise your claim. Was the suspected pelvic fracture confirmed? If could offer a lay-persons guess, I would imagine a broken pelvis could be worth at least ten to fifteen times your present offer.
Good luck.
PS, just checked and my reference was a much weightier tome that this, but it may be worth the investment if your solicitor doesn't play ball.
http://www.amazon.co.uk/Guidelines-...59533X/ref=dp_ob_title_bk/279-5467847-1877502