CTC a moan

Mac66

Senior Member
Location
Newbury-ish
Back in January I joined the CTC, on-line, mainly to obtain liability insurance.

I received the confirmation email that my cash had been taken, but have not heard a dickie-bird since. I haven't even been sent a membership confirmation email from CTC.

Has this been anyone elses experience? Rather poor service and a takes your money and runs kind of attitude if you ask me. Very poor.
 

John the Monkey

Frivolous Cyclist
Location
Crewe
Have you contacted them Mac? There were some problems at the start of the year, I believe - I got in touch and all was sorted within a week.
 

4F

Active member of Helmets Are Sh*t Lobby
Location
Suffolk.
I joined in Jan too and never got an e mail but did receive a rather large envelope in the post with my card, magazine and some other old tat.

Like you I only joined for the 3rd party liability insurance.
 

pieinthesky

New Member
How did you all join? Maybe that makes a difference.

I joined in December on the web. The only reason to believe they received my application is because they have taken the money and I now receive their e-mail Newsletter!
 

Twenty Inch

New Member
Location
Behind a desk
I joined recently and had the same problem. Simon 1.5 will be along shortly - he's on the council and is able to kick arse. I'll email him and alert him that others are having probs.

Apparently it's to do with the agency that handles the memberships.
 

Twenty Inch

New Member
Location
Behind a desk
Hotmail being a pain, can't email him, will pm him on the site.
 

davidwalton

New Member
pieinthesky said:
How did you all join? Maybe that makes a difference.

I joined in December on the web. The only reason to believe they received my application is because they have taken the money and I now receive their e-mail Newsletter!
I joined on the CTC site.
 

PrettyboyTim

New Member
Location
Brighton
I was wondering if I should expect a welcome pack in the post!

I got a welcome email, but nothing through the post yet. I joined 12 days ago. (Feb 14th 2008)
 

4F

Active member of Helmets Are Sh*t Lobby
Location
Suffolk.
I joined on the web, had the magazine arrive a few weeks ago but never seen their e mail newsletter however it is possible I may have ticked a box that said don't send me crap by e mail ;) when I joined :biggrin:
 
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