Cycling Glasses - Optilabs

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Johnno260

Veteran
Location
East Sussex
I don't think they do prescription glasses...

Some of the frames come with inserts, you would need to get an optician to do that.
 

Johnno260

Veteran
Location
East Sussex
You get the five swappable lenses and the ability to use inserts, but what they say further down the page is:

ah ok, I interpreted that as they supply the 5 swappable lenses, with the Rx adapter, but to use the adapter you need to ask an optician to do their thing.
 

Johnno260

Veteran
Location
East Sussex
Problem is that many local opticians won't do the insert specific lenses. It would probably be easier - and cheaper - to go to a specialist like Optilabs who do the whole thing, including the lenses..

I called Vision Express to ask if they would, they said no as the frames aren't purchased from them, but I can purchase some from them for a significantly higher price.

I did point out the both the frames I suggested, and theirs use an Rx adapter, and the optical lab they use has frames with Rx adaptors plastered all over it.

I would use optilabs, but again Vision Express aren't being to forthcoming with the PD measurement I need for Optilabs!
 

Johnno260

Veteran
Location
East Sussex
You need to remind the optician at Vision Express that they have a professional obligation to provide you with this information...

Yes and a happy customer is a returning customer!

I pointed out spec savers will do the Rx inserts, they said we aren't spec savers! I said I know, but I'm a regular customer of yours and I was hoping you would help me out with this, I also said as I'm a return customer it's the reason I called them first! lol

Edit: I also remind them they reglaze my sunglasses every other year, and I never purchased those frames from them.
 
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ianrauk

Tattooed Beat Messiah
Location
Rides Ti2
You need to remind the optician at Vision Express that they have a professional obligation to provide you with this information...


They don't give a flying fig about this. I had a massive battle with them going right up to senior level.
They just won't give it to you.

In the end I gave up, walked into Specsavers and they gave the measurement to me there and then.
 

Johnno260

Veteran
Location
East Sussex
They don't give a flying fig about this. I had a massive battle with them going right up to senior level.
They just won't give it to you.

In the end I gave up, walked into Specsavers and they gave the measurement to me there and then.

This!

I'm going to walk into spec savers explain the situation and ask them to help me out, I have my main prescription I'm sure they will supply the PD's for little to no charge.

I'm still tempted by those cycle bright frames, on the FB page someone said spec savers did the Rx inserts for £39
 

Johnno260

Veteran
Location
East Sussex
I just called Spec Savers and they were far more accommodating.

I explained what I wanted (mentioned Vision Express where far from helpful) and they said let them check and they will call me back.
 

SteveF

Guest
They don't give a flying fig about this. I had a massive battle with them going right up to senior level.
They just won't give it to you.

In the end I gave up, walked into Specsavers and they gave the measurement to me there and then.

If it's personal information e.g. prescription or indeed anything identifiable to the person I thought they had to provide it under the data protection act, be it computer based or even hand written notes (potentially subject to a small admin fee)

Am by no means an expert so could be wrong!
https://ico.org.uk/for-the-public/personal-information/
Edit- link to the ICO...
 
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Jenkins

Legendary Member
Location
Felixstowe
This!

I'm going to walk into spec savers explain the situation and ask them to help me out, I have my main prescription I'm sure they will supply the PD's for little to no charge.

I'm still tempted by those cycle bright frames, on the FB page someone said spec savers did the Rx inserts for £39
I had a pair of RX inserts fitted with prescription lenses at the local Spec Savers for around the £30 mark a few years ago.
 

ianrauk

Tattooed Beat Messiah
Location
Rides Ti2
If it's personal information e.g. prescription or indeed anything identifiable to the person I thought they had to provide it under the data protection act, be it computer based or even hand written notes (potentially subject to a small admin fee)

Am by no means an expert so could be wrong!
https://ico.org.uk/for-the-public/personal-information/
Edit- link to the ICO...


Tried all that and still they wouldn't let me have the information.
 
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