ebikeerwidnes
Guru
- Location
- Z’ha’dum
I do wonder about how I would claim for my ebike
I have the original receipt
however, due to a design problem with the charger I had to return the bike to the LBS for a fix - several time
eventually Raleigh - who had been very helpful to the LBS - decided to 'do the decent thing' and just took the ebike back and replaced it with one further up the price range - hence better quality (??) motor and stuff
(Note - the design fault was fixed shortly after !)
which was great of them
however - it means I have a rescipt for a Raleigh Array - but I ride a Raleigh Motus
The manager of the LBS is very helpful and well remembers the whole saga - so I am pretty confident I could get a letter from him stating what happened
but I am less sure how an insurance company would treat this
would they replace the Motus or the Array
TBH if the replaced the original Array then I would not be over upset as it had better suspension and lights
but morally the Motus is better with its Bosch motor and drive and is more expensive so if that was nicked then they should replace that one
OK - a bit of a weird circumstance so the chances of me finding somehad a bike nicked in the same situation are reomote
so just saying really!!!
I have the original receipt
however, due to a design problem with the charger I had to return the bike to the LBS for a fix - several time
eventually Raleigh - who had been very helpful to the LBS - decided to 'do the decent thing' and just took the ebike back and replaced it with one further up the price range - hence better quality (??) motor and stuff
(Note - the design fault was fixed shortly after !)
which was great of them
however - it means I have a rescipt for a Raleigh Array - but I ride a Raleigh Motus
The manager of the LBS is very helpful and well remembers the whole saga - so I am pretty confident I could get a letter from him stating what happened
but I am less sure how an insurance company would treat this
would they replace the Motus or the Array
TBH if the replaced the original Array then I would not be over upset as it had better suspension and lights
but morally the Motus is better with its Bosch motor and drive and is more expensive so if that was nicked then they should replace that one
OK - a bit of a weird circumstance so the chances of me finding somehad a bike nicked in the same situation are reomote
so just saying really!!!