rualexander
Legendary Member
I haven't been camping with my bike. To describe normal usage as leaving your bike, and therefore light, laying on it's side, all night, in the rain is to stretch "normal usage" beyond reasonable limits.
Bikes are designed to be used upright and any equipment attached to a bike would be designed to function in this mode. I've used two Tracers, front and rear, on two bikes. On one bike the mounting is bars and seat post and the other ⅔ up the fork and top of the seat stay. In neither instance has moisture been a problem.
The company probably recognised the light had been used outside of what most would consider the norm. My guess is Exposure fixed your light as a good customer service in the expectation it would be received as such. Instead you choose to criticise the company on the web. I find that hard to understand.
Well as you say, you haven't been camping with your bike.
Laying your bike on its side is a regular thing when camping with a bike.
It's normal usage for a bike that is used for camping and therefore for a light that is attached to such a bike.
No other light I've ever had attached to my bike has failed due to water ingress either whilst on its side or upright.
I'm not criticising the company, Exposure are a great company, with seemingly great customer service, but that doesn't alter the fact that the design of these lights is not great.
And it's not just the waterproofing, as already mentioned the switch is poorly executed as is the charging cable attachment.
And it's not just me saying this,
https://singletrackworld.com/forum/bike-forum/exposure-trace-a-bit-of-a-daft-design/
https://road.cc/content/forum/129820-anyone-got-exposure-tracer-rear-light-usb-rechargeable-one
https://www.cyclechat.net/threads/exposure-lights.146029/