automatic_jon
Guest
I mentioned on here somewhere previously that I bought a carbon fork on ebay and when I took it to my lbs to be fitted they found a crack in the steerer tube.
I've contacted the seller and she is refusing to accept the fork was damaged when she dispatched it. Something smells fishy here; any reasonable person would, I'm sure, be mortified to discover they've sold something as potentially dangerously damaged as this fork by accident. Therefore their blind refusal to acknowledge any sort of mistake seems as if they're trying to cover this up.
I'm not sure how the trades description act applies to an auction format ebay sale and how much the principle of caveat emptor applies. Despite opening a case in their 'resolution centre' ebay seem somewhat less than disinterested in mediating and it only seems to further facilitate arguing with the seller not even making offers of resolution. Has anyone here had a similar experience and if so how was it resolved? (if at all) I can hardly afford to waste my money on broken components, there's a reason I'm buying second hand on the interwebs!
I've contacted the seller and she is refusing to accept the fork was damaged when she dispatched it. Something smells fishy here; any reasonable person would, I'm sure, be mortified to discover they've sold something as potentially dangerously damaged as this fork by accident. Therefore their blind refusal to acknowledge any sort of mistake seems as if they're trying to cover this up.
I'm not sure how the trades description act applies to an auction format ebay sale and how much the principle of caveat emptor applies. Despite opening a case in their 'resolution centre' ebay seem somewhat less than disinterested in mediating and it only seems to further facilitate arguing with the seller not even making offers of resolution. Has anyone here had a similar experience and if so how was it resolved? (if at all) I can hardly afford to waste my money on broken components, there's a reason I'm buying second hand on the interwebs!