what if it wasn't lost, it was delivered, but the buyer then decided they didn't feel like paying for it after all
Well that means you've posted it to them before they've paid?
In which case you deserve to be scammed to high heaven..
what if it wasn't lost, it was delivered, but the buyer then decided they didn't feel like paying for it after all
Or it could mean that they paid (typ. via paypal) then complained that they hadn't received it, and got their money back (from paypal) who then remove it from the sellers account.Well that means you've posted it to them before they've paid?
cygnet said:Does e-bay/paypal refund its own charges to the seller if something like this happens?
Rhythm Thief said:That would take the fun out of it for me. I never get involved in bidding frenzies, my technique is to decide what I want to pay for something, then bid that in the last ten or fifteen seconds of the auction. Just occasionally, it goes a bit wrong.
Rhythm Thief said:That would take the fun out of it for me. I never get involved in bidding frenzies, my technique is to decide what I want to pay for something, then bid that in the last ten or fifteen seconds of the auction. Just occasionally, it goes a bit wrong.
gratts said:Well that means you've posted it to them before they've paid?
In which case you deserve to be scammed to high heaven..
I doubt they'd even be interested in that barq. I've got proof that it was received, based on the fact that positive feedback was left for me, saying "good item, thanks". all paypal are interested in is the fact that the money has been taken off them by the credit card company, and they mustn't lose out, so therefore I obviously have to lose out.barq said:Not as far as I know. From ebay's point of view you haven't performed as a seller.
Unfortunately the problem Ben (or anyone in that position) has is that proof of posting isn't proof of delivery. For valuable goods the only option is tracked and signed for delivery either through Royal Mail or one of the couriers. With cheaper items I accept the occasional "loss".Bottom line is that PayPal are only interested in an online tracking number. People have been stung even where an item has been collected in person and the buyer has signed a receipt note - PP aren't interested.
Compensation from RM may require the buyer to confirm they haven't received the goods. So a dishonest buyer may not cooperate with this stage. You may be able to jolt the buyer into action by taking them to the small claims court or by involving the police. But it will still come back to the problem that you can't prove receipt (only dispatch). If you haven't already done it have a look in the ebay community forums. They are some very wise folk there (even if their advice is occasionally a bit sharp).
barq said:you can't prove receipt (only dispatch).