Elemnt App.... Not Working

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Spartak

Powered by M&M's
Location
Bristolian
Can anyone help....

Used my Elemnt Bolt to record a ride as usual this morning and tried to upload using the usually very reliable app but for some reason it opens then closes immediately.

I've done all the usual things, restarted phone, deleted app & reinstalled it but still not working.

Any ideas.....
 

lazybloke

Considering a new username
Location
Leafy Surrey
Don't know about that app, but I see that behaviour in other apps when the server or the Internet connection is down
 

vickster

Legendary Member
Email Wahoo
I had constant problems with uploading to the iOS app a few years back. They did try to help but never resolved and was a driver for me going back to Garmin!
 

newts

Veteran
Location
Isca Dumnoniorum
Clearing the cache on the device may help. Recently installed other apps, could be causing a conflict.
The Bolt is capable of uploading to Strava etc without opening the app. Wahoo customer service is usually very good, worth opening a ticket with them.
 
OP
OP
Spartak

Spartak

Powered by M&M's
Location
Bristolian
Update :

App now working again & linking up with my Elemnt... 👍

I have to say full marks to the customer services & software departments of Wahoo who have resolved the issue.

Not sure why my app wouldn't open they never mentioned the reason why, but they sorted it.
 
OP
OP
Spartak

Spartak

Powered by M&M's
Location
Bristolian
IMG_20220721_191002.jpg
 

Sunny Portrush

Veteran
Location
Musselburgh
My Elemnt has been giving me bother too - I use the Live Track on it but that has stopped working. It used to send a hyperlink to the appropriate email but that no longer happens - the email still gets sent out but you have to copy and paste the link
 
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