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Evans cycles

Discussion in 'CycleChat Cafe' started by rich p, 17 Jan 2008.

  1. rich p

    rich p ridiculous old lush

    Location:
    Brighton
    I don't usually praise them but I took an 11 month old Altura jacket back to them with a split pocket which they said they'd send back to Altura. I thought that was fair enough considering it's age and amount of use, although even so it shouldn't have spontaneously split. After 6 weeks they couldn't get any reply from Altura so they phoned me and have given me a new one, which had gone up in price, at no extra cost. Praise where praise due.
     
  2. I think they are a little underrated - there are plenty of offers lurking on their website usually (of course, assuming you have a need for 'stuff' ;) )
     
  3. ransos

    ransos Legendary Member

    Location:
    Bristol
    On the other hand, you bought it from them, and not Altura, so you could argue that taking 6 weeks to sort it out ain't too hot.
     
  4. Bigtallfatbloke

    Bigtallfatbloke New Member

    Good for them. Wiggle sent me a £20 voucher when I picked up on a minor difference in their advertized spec and the bib longs that actually arrived. I was happy as I got a baselayer and a saddlebag with it..
     
  5. Joe24

    Joe24 More serious cyclist than Bonj

    Location:
    Nottingham
    I will go into the Evans near me, and i always go for the same guy if i need some advice. The person will tell me about what i want to know about the things i'm buying, and he gives me advice on different things that i ask him about.