Hi, Looking for some views on the following, on behalf of a friend who I think is getting a raw deal from a local bike shop and the respective manufacturer. Basically he has recently bought (last couple of months) a 2012 Cube GTC Pro from a well known bike shop, who for now will remain nameless, paying over £1,500. After just a few 100 miles, the bike developed a clicking noise from the bottom bracket as well as a loose left break lever. He rang the said bike shop, who said bring it back and we'll take a look. That was over a week ago. He took the bike back (a round trip of nearly 300miles). whilst there they stripped the bike and said that the frame had been scored where the push fit BB inserts?, and they'd have to get a new frame from Cube. Well numerous calls and over 1 week later, the bike is still in the shop with still no idea of how long it will take to get a replacement frame? current estimates are another 1.5 wks The shop are saying its a warrenty issue, and takes time to process with Cube? My mate asked for a replacement bike, and the shop have said no, only the frame needs replacing. Is it just me or do you think hes getting a raw deal? I think he should be contacting Cube direct, whats your view?