Ty
Had a period between "career" jobs where I did agency/data input type work. One of these was at an insurance company. The bit handling claims for property damage.
I'd back up the Twickybikers comment. I've seen reasonable customers paid the minimum they can get away with. I've also seen the most irritating loud persistant customers (who I'd have told "sod off you weren't covered") paid out in full to shut them up. Things like small part of a garden wall collapses , so they knock down and rebuild a complete 20m wall rather than repair!
Jump on them, keep on them.
Had a period between "career" jobs where I did agency/data input type work. One of these was at an insurance company. The bit handling claims for property damage.
I'd back up the Twickybikers comment. I've seen reasonable customers paid the minimum they can get away with. I've also seen the most irritating loud persistant customers (who I'd have told "sod off you weren't covered") paid out in full to shut them up. Things like small part of a garden wall collapses , so they knock down and rebuild a complete 20m wall rather than repair!
Jump on them, keep on them.