hi, I have a holiday apartment in Spain so I bought two fold up bikes so we could explore the area. We bought a pair of northern compass bikes from a second hand website but we’ve not been able to use them as when we push the handlebar fitting into place, the handlebars can still rotate 360•. So we can’t steer them. They both appear to be new bikes otherwise in perfect condition so I’m guessing we’re doing something wrong. I attempted to contact the manufacturer for advice but they haven’t replied. Can anyone help? Thanks