Garage door won't open!

Discussion in 'CycleChat Cafe' started by kiwifruit, 8 Nov 2018.

  1. kiwifruit

    kiwifruit Well-Known Member

    Location:
    Kent
    This morning I unlock my garage (when i turn a key) and I heard something like a wire snap. Now I can't open the door, the door is a sectional and up and over. I have no other way getting in, any suggestion anyone? Or do I have to call a garage door specialist.
     
    Last edited: 8 Nov 2018
  2. Phaeton

    Phaeton Veteran

    Location:
    Oop North (ish)
    You should still be able to turn the handle & then lift the door from the bottom, but it maybe more difficult than before if the wire has come off the spring.
     
    kiwifruit likes this.
  3. T675Rich

    T675Rich Active Member

    Location:
    Birmingham
    I guess it depends on what broke. Mine is a solid door and on the old one the cable came off the roller so the spring at the top was not helping the door open but I was still able to open the door it was just heavier. If however you have cable going from the lock to the points of the door where it locks to the frame (like the image below) then you may still have a point on the frame where the lock hasn't disengaged.

    2j1q1lj.jpg

    Of course this is just based on my experience of a solid one piece garage door so sectional doors may be different.
     
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  4. OP
    OP
    kiwifruit

    kiwifruit Well-Known Member

    Location:
    Kent
    I can turn the handle and try to pull the door up and it moved about half an inch.
     
  5. cosmicbike

    cosmicbike Perhaps This One..... Moderator

    Location:
    Egham
    Is it sectional, or is it up and over as it can't be both. Sectional will run in tracks as it opens, up & over will have vertical runners either side.

    I presume the handle is T-shaped and in the middle of the door. Turning it will pull a wire which is connected to the locking mechanism (typically a pin) at the top. From the outside you may have a piece of strip across the top of the door, pull that off and you will be able to manually depress the pin to open the door. You can replace the snapped cable with a gear or brake inner.

    Mine did this last month and it's annoying, but quick to fix.
     
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  6. OP
    OP
    kiwifruit

    kiwifruit Well-Known Member

    Location:
    Kent
    It is a sectional, thanks for the info will have a look in the morning.
     
  7. cosmicbike

    cosmicbike Perhaps This One..... Moderator

    Location:
    Egham
    Sorry should have said the info I put is for up & over doors. Sectional will be similar but likely lock mechanism will be at the side.
     
    kiwifruit likes this.
  8. PaulSB

    PaulSB Guru

    I had this happen to an "up and over" door. On one side the sliding bolt wouldn't disengage.

    Find where the bolt is and locate the plate it slides in to. Get a hacksaw blade, slide down between door edge and garage wall. Begin sawing. It takes a very, very long time. You can buy a handle which will take a hacksaw blade without a frame, this makes it somewhat easier but not much.
     
    kiwifruit likes this.
  9. Reiver

    Reiver Legendary Member

    One of the big springs snapped on our sectional door this summer, (large bang when it failed), door was just too heavy to lift (double garage) , luckily we have access through another door and was able to fix it.
    Garage door specialist quoted us £550 to repair. I done the job myself but even that cost £120 for a new spring. Easy enough job to do but there is a lot of tension in those springs so there is a lot of potential of serious injury so great care is needed.
     
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  10. sheddy

    sheddy Guru

    Location:
    Suffolk
    but cars are so last century !
     
  11. DaveReading

    DaveReading Veteran

    Springs on up-and-over doors can do you a nasty injury. Please be careful.
     
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  12. classic33

    classic33 Legendary Member

    If using this method, use the blade so it cut's on the pull, not the push. Less chance of breaking/binding the blade, and a bit quicker cutting.
     
    kiwifruit likes this.
  13. meta lon

    meta lon Guru

    Location:
    pboro
    Centre of the door at the top.
    Push a big screw driver or thin pry bar ..lever upwards.
    The lock will pop.

    Hence the need for dead bolts
     
    kiwifruit and screenman like this.
  14. screenman

    screenman Legendary Member


    Beat me to it.
     
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  15. bikingdad90

    bikingdad90 Formerly chris harte

    On our up and over door we had the metal guide rope snap on one side and then the tension in the spring on the top unwind. Had to fit new cones and wires and then re tension the spring.

    Also had the lock replaced with a half barrel ERA lock as although it was a Cardale Garage Door it was one of the newer ones that didnt take a barrel. If you can get into the garage you should be able to unscrew the internal door mechanism and change the broken wires.
     
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