Gig Tickets-Help!!

[HertzvanRental]

Greetings.
Some help please from those of you that habitually book tickets for gigs.
Mrs v R has booked 2 tickets to see Tom Jones in Canterbury. She is going with an aged friend. She thought that she had ordered 2 seats- there is no way that either of them could stand for any length of time.
She has been sent standing tickets and the company, Viagogo , insist that this is what she ordered. We cannot prove this one way or another. The tickets that she had received show a face value of £35.00 but she paid Viagogo £65.00 a ticket, plus booking etc. Is that the norm?
The last "big gig" I went to was to see the Stones, in 1990, so I'm a bit out of touch!
The issue here is whether she had been charged "seat" prices for a "standing" ticket.
Any help and explanation welcome.
Thanks.

 

[Beebo]

The price uplift is what viagogo do.
The seating /standing issue should be noted on the receipt. I guess it is at Kent cricket club which is small so not many seats but lots of standing.
You may be able to take a folding chair. Ask the organisers.

 

[HertzvanRental]

The price uplift is what viagogo do.
The seating /standing issue should be noted on the receipt. I guess it is at Kent cricket club which is small so not many seats but lots of standing.
You may be able to take a folding chair. Ask the organisers.

Thanks for that. Is it normal for "standing" folk to take seats?

 

[Beebo]

Thanks for that. Is it normal for "standing" folk to take seats?

No it isn't.
But some festivals allow chairs or picnic rugs.
I guess a Tom Jones audience is going to be of a certain age so small folding chairs may be allowed. It is worth asking.

 

[Specialeyes]

"Any form of chair including deckchairs, camping chairs, folding chairs, gazebos, picnic blankets and tents are prohibited."

Source: https://www.eventbrite.co.uk/e/tom-...ground-st-lawrence-seated-tickets-32347528328

Seated tickets are still available on the above link though - it may be possible to get a refund from Viagogo, particularly if you paid by Credit Card.

 

[rich p]

Is that the norm?

"It's Not Unusual"....
Boom tish!!!!

 

[wheresthetorch]

Is it time for a knicker-throwing joke as well?