2. none of the company employees have ever been in a union while working for this company, but since I was offered a contract in December I've been acting as some sort of unofficial spokesperson for the lads on the warehouse floor, I'm not sure how ready they are for joining a union,
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It's perfectly possible to self organise in a workplace, there is nothing special about union representatives or even to a certain extent union officials. It does come down to a basic need for someone who has the patience to read policies, can talk to management/office and communicate these things. It's also a time thing. Due to changes in tribunal fees (£250 + £950) sadly Trades Unions are more useful than they were in the past. In terms of the ACAS code of conduct (recently rewritten on this point) there are three categories of people - worker, official and rep.
3. No ....but one manager contacted HR to state that he could guarantee the lad had clocked in but they said it didn't matter he wouldn't be getting the bonus..
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It's possible HR are right, but without seeing it in writing I simply wouldn't believe them, nor does that mean it isn't open for challenge. I would be surprised if there wasn't a policy that didn't mention what happens in the event of a fault or breakdown and sometimes people make stuff up. There are various motivations or reasons HR might have if they are wrong such as more work for them which they don't want to do, incompetence, lack of knowledge or trying to save money or some other reason. It's hard to say. You really need to be given a handbook and/or policy. It sounds like some managers are on your side so I'd say that's good enough momentum for keeping going.
Bonuses as already alluded to by two other posters do come under unlawful deductions from wages. The problem I have here is not seeing the policy or contract. If it says in the contract a bonus is paid to those turning up on time the intention of the wording would be fairly clear that it should be paid here if it goes wrong. If it referred specifically instead to a clocking in machine that would be a different matter.
10. even though we use a clocking machine the company still send a weekly email showing everyones hours, times and although they refused to pay the bonus, they will still pay you the 40 hrs.......if you are 5 minutes late they round it to 15 minutes if 20 minutes late rounded to 30 minutes etc... another of my arugments was if he didn't clock in he must have been late so how come they still paid him for 40 hours....
Ah the semi-automated system! The 15 mins thing is fairly standard too. You need to find out precisely how it works in terms of who does it, when, policy etc. My guess is that it is done by someone in payroll (possibly someone you've never met) and they see the print outs and thought yeah he's on time every day and just wrote it down as 40hrs or perhaps it got sent to a manager who then said yeah I'm sure they worked 40hrs. The same sort of thing is seen in a lot of companies (although a bonus is more unusual).