Sheffield_Tiger
Legendary Member
Jeez..
Customer comes in not a happy bunny. Bought a bike a bit before Xmas and it's squeaking and the brakes catch and don't work well, and the saddle moves
Bike of course is a browny-grey colour and nothing like the original colour, and the chain has a lovely powdery red coating. The saddle has a little movement on the seatpost
"Did you bring it back for it's free first service"
- No I haven't got time for that
"The bike squeaks because of the rust on the chain and the pins and rollers are dry. The bolt on the seat post will probably have bedded in, no problem, that'll be nipped up easily enough. Alhough it's past the first service, if you leave it with me, THIS TIME I'll clean up the chain, re-adjust the brakes and give it a full safety check. I can show you which lube we use, if you wipe down and re-lube your chain every week or so, it'll keep it all smooth and quiet. I use this one myself at this time of year (picks up TF2 wet lube)"
- You what? I didn't buy a brand new bike to have to oil it
"Er..well, all bikes need the chain lubing now and again - do you want to leave a contact number, I'll give you a call when it's all sorted
- You're not goin anywhere near my bike mate, you must think I'm a f'ing idiot
Customer leaves, with a rusty chain still squeaking, a brake just needing a tweak (and probably new pads from the state of the grey paste on the rims) and a saddle still moving
But he was right about the one thing. I did think he was an idiot!
Customer comes in not a happy bunny. Bought a bike a bit before Xmas and it's squeaking and the brakes catch and don't work well, and the saddle moves
Bike of course is a browny-grey colour and nothing like the original colour, and the chain has a lovely powdery red coating. The saddle has a little movement on the seatpost
"Did you bring it back for it's free first service"
- No I haven't got time for that
"The bike squeaks because of the rust on the chain and the pins and rollers are dry. The bolt on the seat post will probably have bedded in, no problem, that'll be nipped up easily enough. Alhough it's past the first service, if you leave it with me, THIS TIME I'll clean up the chain, re-adjust the brakes and give it a full safety check. I can show you which lube we use, if you wipe down and re-lube your chain every week or so, it'll keep it all smooth and quiet. I use this one myself at this time of year (picks up TF2 wet lube)"
- You what? I didn't buy a brand new bike to have to oil it
"Er..well, all bikes need the chain lubing now and again - do you want to leave a contact number, I'll give you a call when it's all sorted
- You're not goin anywhere near my bike mate, you must think I'm a f'ing idiot
Customer leaves, with a rusty chain still squeaking, a brake just needing a tweak (and probably new pads from the state of the grey paste on the rims) and a saddle still moving
But he was right about the one thing. I did think he was an idiot!
