Fab Foodie
hanging-on in quiet desperation ...
- Location
- Kirton, Devon.
I had held IKEA up to better practices than most, but currently they're hopeless if you have issues with online purchases.
Have just had the wrong items delivered, am supposing somebody has my order whilst I have their grey kitchen doors.
With all stores closed, the only contact is via the Customer Service number - there is no email address, no complaint form. Just a phone number. And it is never answered 5 x 20 mins so far, nothing. Furthermore, all the website and the answering system says the service line is open from 0700 to 2000, called last night at 1900 to be told the call centre is closed.
What to do? I can't keep calling ad infinitum....
Lots of pi55ed-of people on fb too.
Anyone have the same issue?
Any ideas?
Have just had the wrong items delivered, am supposing somebody has my order whilst I have their grey kitchen doors.
With all stores closed, the only contact is via the Customer Service number - there is no email address, no complaint form. Just a phone number. And it is never answered 5 x 20 mins so far, nothing. Furthermore, all the website and the answering system says the service line is open from 0700 to 2000, called last night at 1900 to be told the call centre is closed.
What to do? I can't keep calling ad infinitum....
Lots of pi55ed-of people on fb too.
Anyone have the same issue?
Any ideas?