Lizban
New Member
- Location
- Blackheath, London
I was away for 2 weeks when the 'ash problem' started.
I wasn't affected in anyway flights left on time no problems - Got my C/card statement this morning and they have refunded all charges that had applied while I was overseas (only £5.70)
I rang and said what's this for?
They replied we thought as a loyal customer you may have experianced some trouble we wanted to make a gesture
So there are sometimes they are not complete (insert word of choice)
I wasn't affected in anyway flights left on time no problems - Got my C/card statement this morning and they have refunded all charges that had applied while I was overseas (only £5.70)
I rang and said what's this for?
They replied we thought as a loyal customer you may have experianced some trouble we wanted to make a gesture
So there are sometimes they are not complete (insert word of choice)