Coming back to read this thread again this evening, after posting a brief comment during the morning, I am somewhat surprised (to put it mildly) at the posts which attack the OP and belittle her concerns. As cyclists, I'm sure that most of us are quick to condemn other cyclists who jump red lights and drivers who park on cycle lanes, encroach into ASLs etc. I'm sure that most of us are also drivers. In this case, we are told that a van driver reversed at speed, on a pavement, outside a school, when children were congregating. A veritable catalogue of offences, which he then compounded by verbally assaulting witnesses - including the OP. This is something which the police should be taking seriously. Nobody was injured on this accasion - more by luck than judgement. Who knows how many times this driver has done this before and how many times he will do it again? I'm sure that the OP did not expect the driver to be prosecuted. As she said, a caution would have been appropriate. What she was definitely entitled to - as a taxpayer - was to be treated with courtesy by the police - whom we all pay for - and to have her complaint acknowledged, together with an assurance that the offender would be interviewed. That was all that was necessary. In her place, I would make a complaint about the officer's attitude and expect to be correctly notified of the outcome of the police interview with the driver.