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Deleted member 26715
Guest
Motorbike insurance came through last week, last March it was £241 as I'm returning to riding & no no claims, swapped from the Honda to the BMW in July & had to pay them an extra £100. Renewal came through wanting £347 for the BMW for the coming year, rang them up & after 15 minutes got through to somebody who when asked why it had gone up so much now I had 1 years no claims, immediately dropped it to £250. TBH I was a bit pissed that he could just drop it like that, also to find they had it on auto-renew (which should be illegal) so said cancel the auto-renew & I'll get back to you. Jumped on a comparison site, got the same insurance policy AXA with another broker for £144. Have written an email to the complaints department advising them I'm not happy with the treatment I've received from them.
