I recently bought a lightly used 2019 Kona Rove and have had some problems with the gear shifting of the front gears since purchasing. The pictures below give an example of the same situation that has happened multiple times when I am pedaling up a slight incline and downshift from the large chaining to the small chaining - I am pedaling the entire time, but the chain get's jammed in the front derailer as it is going from high to low gears. Notice in the picture (the bike is upside-down in photo) - the chain is still wrapped 360 degrees around the smaller chaining, and is also stuck on 4 teeth of the larger chaining. I've gotten a new chain, adjusted the derailer angle, and am still having this problem. Anyone know why this is happening??