Laptop password question.

[PeteXXX]

I have a Toshiba laptop, about 5 years old, but running on W10 with two user profiles.

How do I change the password when I first start it up?

NOT the individual Windows profile passwords.. Start > Settings > Accounts > Sign-in options

Is it a registry hack, or am I just missing something easy in the Settings, somewhere?

 

[Slick]

Does control alt delete not open up a list of options including the password change?

 

[PeteXXX]

I'll give that a try, thanks.

 

[Slick]

I'll give that a try, thanks.

My work laptop security asks me every 12 weeks or so to change it and that's how I do it anyway.

 

[PeteXXX]

My work laptop security asks me every 12 weeks or so to change it and that's how I do it anyway.

Nope. That's not it. Maybe that's a work thing setup for you?

 

[Slick]

Nope. That's not it. Maybe that's a work thing setup for you?

Yeah maybe. Did you try it on start up?

 

[Milkfloat]

I have a Toshiba laptop, about 5 years old, but running on W10 with two user profiles.

How do I change the password when I first start it up?

NOT the individual Windows profile passwords.. Start > Settings > Accounts > Sign-in options

Is it a registry hack, or am I just missing something easy in the Settings, somewhere?

Is it a BIOS password you have set? Can you take a photo of the screen?

 

[PeteXXX]

Yeah maybe. Did you try it on start up?

Yes, it wouldn't let me.

 

[PeteXXX]

@Milkfloat

 

[dodgy]

That doesn't look like a Windows authentication dialogue, looks more like 3rd party software on it that is challenging you to authenticate.

 

[PeteXXX]

That doesn't look like a Windows authentication dialogue, looks more like 3rd party software on it that is challenging you to authenticate.

It's a password that I set. I want to remove, or change it. I think it was when I first started the laptop setup, years ago

 

[dodgy]

ok, but what - exactly - is the software called that is asking you for the password?

 

[Milkfloat]

Pop into your BIOS (you may need to google the manufacturer to see which key presses to use whilst booting) and check to see if you have any passwords set and disable them.

 

[dodgy]

That doesn't look like a BIOS dialogue to me, unless it's a UEFI BIOS and they're only on newer laptops.

 

[si_c]

There are two possibilities here - but I think it is most likely a bios password so you need to go into the bios and change it there. When the laptop starts up there will be a message that says something like "Press F12 for Setup" - you need to press whatever that key is and then change the password there.

The second option is that there is some additional security software installed that causes a password prompt at boot, but I've discounted that as they usually have the security company logo all over the password prompt screen.