domd1979
Veteran
According to this, they publish the questions/answers from meet the managers on their website...
http://www.londonmidland.com/index.php/cms/pages/view/50
http://www.londonmidland.com/index.php/cms/pages/view/50
Bromptonaut said:Thanks for the further comments. Most of LM's barrier staff are great (thanks Bob & Howard) and so far it's only one who's raised the issue at Northampton. There's a "meet the managers" session @ Euston next Tuesday so I think I'll give that a try majoring on manual handling. The HSE website has a couple of useful publications which suggest carrying a Brompton 300m including stairs runs up several red flags.
The old SRA policy on cycling (which has been adopted as Gov Policy) requires that folding bikes be allowed on all trains withoiut restriction. Passing a "test" to carry the folded B all round the Wrekin seems a pretty stiff restriction to me!!
Our LM trains let you on with any bike. But it's the Cross City line, and there's plenty of space.
I've never seen pensioners taking shopping trolleys! Does this happen?Ben Lovejoy said:Ask them whether their 'If you can't carry it, you can't take it' policy applies to shopping trolleys used by pensioners ...
Bromptonaut said:User,
My problem is on the ex Silverlink County line (Euston to Northampton) rather than round Brum. You're quite right about the website though.
I got to the meet the managers session this morning and was informed that, contrary to the advice form customer services there is a fold at the door policy at all stations. What I was told about the origin of this takes my breath away (in terms of how a few individuals with bees in their bonnets and access to the ears of directors can bugger things up for everybody). I'll post more fully when I've formed my ideas into something rational!!
domd1979 said:Does it involve the RMT union mafia perchance....?