"There is no legislation designed that says any airline getting a fare of 30 euros (£26) should be reimbursing passengers many thousands of euro for hotel accommodation. It is absurd," he said.
Absorb the costs? Don't talk daft - they charge more.Except that the other airlines absorb the costs
Granted, but it was a perfectly reasonable argument at the time.and the courts disagreed with him.
The airlines know that they are required to pay compensation in these events: why do they not insure against it?yello said:Isn't this why people have travel insurance? The delays are no fault of the airlines.
They self-insure, which is cheaper.coruskate said:The airlines know that they are required to pay compensation in these events: why do they not insure against it?
Take the hit, for goodness sake. You can afford it. There'll come a time (and it's not far off) where people won't put up with it because the flight won't be much cheaper, and then it'll be about reputation and how you treat people.
After the discussions I've had with your airline about your refusal to absorb the minimal costs of helping your disabled passengers at airports(we don't discriminate!) I'll not be flying with you anyway. You might want to be a bit more concerned about the others who may form the same view.