Pale Rider
Legendary Member
I found them to be worse than the insurance company that I ended up dealing with.
If the unwritten rule is deny any responsiblity in an accident, these'll put that through the wringer. They make it nearly impossible to make a claim against them.
Sorry to hear that, neither you nor fossy have been put back into the position you were the moment before accident, which you should have been.
Selfishly, it's not very encouraging should I ever need to make a claim.