Just wasted an hour being given the runaround by Microsoft: I'm supposed to have access to a file for a presentation, except that it needs a Microsoft account, which I don't have until I try to use the email account to make a new account, whereupon of course it is already registered.
I now have a new laptop, so I set up an entirely different account with that, and set up authenticator on my phone, only for it to ignore the authenticator and claim "unexpected problem",
I could be an hour into preparation now. Remind me how the new Win11 is supposed to be more efficient?