Wish I had seen this thread and this site before I got my bike.
H*** sold me a Cross country with fat tyres, very heavy, bad brakes, chain kept coming off, and after 9 returns, phone calls, neighbour helping, finally today I got my money back after 3 weeks.
They then delivered to me a "normal, light, thin tyred, smooth tyred ladies going to the shop bike.
I did not have to get off today on my usual journey and push it up the hills, very heavy doing that. My journey which has been taking me 35 mins, today only took 12.
Pleased with the outcome, but I had to pay double the original price. I had four times the amount to spend in the first place, but some bike expert in the shop thought I could do with a mountain bike.
(I have oesteoarthritis, fibromyalgia, CFS/ME, and have 7 broken vertebrae and 4 prolapsed disks and snapped cruciate ligaments, arthrisis in my knees, lowerback, upperback, neck and hips) as well as a broken and now twisted pelvis.
Surely I needed the lightest, easiest bike to ride........????? Not the heaviest one with the fattest tyres they could find in the shop
Again I re-iterate, I think the descriptions in the original post on this thread is bang on. Only wish I had found it sooner.
After 3 weeks, I am now happy.
but it is a front suspension MTB with road tyres on so I gues it is also a Rav4 with wide lowprofile tyres! 
