Not necessarily cycling related, but pertinent to this thread. I had a time when I was driving in the car over a period of 4 weeks when I was hit no less than 3 times by people in other vehicles. The interesting fact was at each incident, I was stationary!
Hit 1: An inattentive woman reversed into me after I'd be parked up outside a house for at least 10 minutes where my daughter was at a birthday party. She came out with her daughter, and I swear she looked at me, got in her car, and then proceeded to reverse right back into me. The funny thing was (and I kept calm surprizingly) was that she asked me for my insurance details! I almost called her something less than charitable. In retrospect and had I the time to mess around, I would have claimed for a new bumper since there was a very small scratch that really wasn't worth being bothered about, but I really didn't like her attitude.
Hit 2: Big lorry didn't stop at traffic lights -I'd been stopped for about 30 seconds at red when he just went into the back of me, fortunately very slowly.
Hit 3: stop and go traffic on a motorway. Stopped with traffic stationary in front of me, then looked in my mirror and saw a car quickly coming up behind me -he wasn't going to stop and sure enough didn't.
I have to say for hits 2 and 3, the drivers were very apologetic -makes a difference. For hit 3, I was so peed off that it had happened again, I got out of my car looking very much less than pleased. It was a pimply teenager in his Dad's car, and right away, he started to apologize -completely defused it for me. Fortunately in each situation, my car was fine and the hit was nothing more than a little bump (did check it completely).
For me, "sorry" can go a long way.