My Road Bike Died

[PaulSecteur]

Do the right thing spesh...

Im 99% sure Im going to be getting a new Diverge, this could be a deciding factor!

 

[CopperCyclist]

Your bike looks amazingly clean, so I doubt very much it's an upkeep issue! I'm going to be optimistic and predict a good response from Specialized, based on an excellent response I had from Trek once in similar circumstances.

 

[lesley_x]

Jeeeeez I have a 2010 Spesh Secteur Comp too. Hope you get it sorted, and will be watching with interest what happens. Off to check my seat stays now

 

[uphillstruggler]

you could always twitter and facebook a picture, that would get a response quickly.

these large company like good feedback over these channels from what I hear.

lets hope a large company like Specialized can feed something back into the industry that rewards them.

good luck.

 

[Tynan]

has to be a manufacturing fault and a clear case for the lifetime warranty, how on earth can they honourably not replace that?

I had a (steel) frame crack a few years ago and Condor replaced it no quibbles at all and admitted it was from a dodgy batch

 

[arranandy]

Spooky. The exact same happened on my bike this evening although I was 20 miles from home. My bike is an 8 year old Wilier Izoard. Must see if I've still got the original receipt

 

[biggs682]

i was told todat that B Twins have a lifetime w/nty on the frame & forks but i presume this only refers to original owner and the receipt

 

[Shut Up Legs]

Time for a Venge or Roubaix!

I would also let them know I wanted Carbon Fiber this time, something that is a little more durable.

Yes, I have a Roubaix, and it's simply gorgeous, a nice bike! . Good luck with the warranty claim, @BSRU.

 

[Pale Rider]

Croley Hap !
Forgive me for asking but is the seat stay held onto the chainstay with a bolt ? It looks like it from the piccie and seems a bit of a daft way to do it as wouldn`t it reduce the area bearing the stress and create a weak point where it snapped ?

I was wondering the same thing.

One reason would be to allow the fitting of a belt drive - you need a jointed frame because the belt is one piece.

I've seen belt drive bikes with a filleted joint further up the seat stay.

 

[BSRU]

Croley Hap !
Forgive me for asking but is the seat stay held onto the chainstay with a bolt ? It looks like it from the piccie and seems a bit of a daft way to do it as wouldn`t it reduce the area bearing the stress and create a weak point where it snapped ?

Yes it is held to the chainstay with a bolt. I think because the seat stay is carbon fibre but the chain stay is aluminium but I could be wrong.

 

[BSRU]

Your bike looks amazingly clean, so I doubt very much it's an upkeep issue! I'm going to be optimistic and predict a good response from Specialized, based on an excellent response I had from Trek once in similar circumstances.

I never ride it in the rain, although have been caught out by the odd shower recently.

 

[BSRU]

you could always twitter and facebook a picture, that would get a response quickly.

these large company like good feedback over these channels from what I hear.

lets hope a large company like Specialized can feed something back into the industry that rewards them.

good luck.

Giving them a chance to sort it out the official way first.

 

[cyberknight]

Yes it is held to the chainstay with a bolt. I think because the seat stay is carbon fibre but the chain stay is aluminium but I could be wrong.

Looks to me like seat stay is carbon into an aluminium lug , anyway good luck with the warranty.

 

[Globalti]

It's aluminium and it has simply work-hardened with repeated stress cycles and snapped. Specialized will replace it FOC, don't worry. But do consider adding some extra and trading up to a Roubaix SL4, they're luvverly.

 

[uphillstruggler]

Giving them a chance to sort it out the official way first.

plan B just in case the customer service isn't up to multinational standards........