New bike arrived..can't get chain on front cogs

[Accy cyclist]

I found the SRAM 'Chain spotter' page on their site. You can safely loosen the front bolt, turn the side bolt to move the catcher out of the way, put the chain on, then move the catcher back in place (as picture in #7 above) using the side bolt, then lock it in place with the front bolt. You want it positioned so that, when the chain is on the inner chainring and largest rear sprocket, the catcher misses the chain by a small amount. It's there to stop the chain falling off to the inside.

Why send the bike like that though? Why not have the chain in place for the customer?

 

[vickster]

Phone them? Send it back? I had no issues with the SRAM bike I got from PX

 

[Accy cyclist]

Thanks for the advice folks! I found my smallest Allen key and took it off. The chain's now on and and running well. I know it was simple to some, but i'm a bit useless with these things and i didn't want to mess with things until i got some advice. If you don't ask you wont find out. Thank's again!

 

[fossyant]

We need to train you up on bike mechanics.

 

[Accy cyclist]

We need to train you up on bike mechanics.

My sh!t close up eye sight doesn't help!

 

[fossyant]

My sh!t close up eye sight doesn't help!

I have to take my glasses off now for close up stuff. Pah.

 

[cyberknight]

I have to take my glasses off now for close up stuff. Pah.

I`m the other way round ,i once had to take the bike to the lbs cus i couldnt see the hole in the shifter to put the brake cable through as i did nt have my glasses to hand and i had shredded the cable end a few times .