New bike condition/state?
- Thread starter totem
- Start date
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outlash
also available in orange
- Location
- ice station zebra
Ignore this. Don't embarrass yourself for asking for a stupid amount, explain the situation to them and see if they offer anything (10 - 15% most likely). If not, just ask for a full refund and go somewhere else.
It was sold to me as a new bike. They price matched it to £800, Tredz listed it on their website as £1199.99.
I'll ask about a partial refund to see what they say, if nothing I'll just return it. Tredz shouldn't deduct me return postage/collection if they refund it?
No, I didn't sign for it and no note was made by the person who signed for it that the box was damaged. Would that be a problem?
If they offered 10-15%, should I take it (or would you take it)?
Yeah , tbh that' in itself is enough to knock it back , it's gona rust for sure
outlash
also available in orange
- Location
- ice station zebra
Possibly. If I didn't feel the 'damage' was anything significant and it represented a decent amount of money I probably would. Of course, if they offered that, the decision is yours.
vickster
Legendary Member
Why not just send it back and get one from the company Tredz matched if they haven't got another?
That said IIRC it's a London commuter, so will likely get bashed when locked up etc anyhow!
vickster
Legendary Member
Is it this one? You could get the train to Horsham, collect in person, ride back to London
http://www.freeborn.co.uk/genesis-2016-croix-de-fer-20-bike-grey
http://www.freeborn.co.uk/genesis-2016-croix-de-fer-20-bike-grey
That is the bike, not the original company that I saw. Already emailed them about stock and condition of bike, awaiting a response. Do you know if they offer the first bike check for free?
Also, I'm definitely not brave or fit enough to ride back from Horsham, especially the 45-50 mile journey that it would be, as much as I'd like to try. Trains allow bikes on at weekends freely don't they, space allowing of course, or do you need to pre-book/declare?
Also, I'm definitely not brave or fit enough to ride back from Horsham, especially the 45-50 mile journey that it would be, as much as I'd like to try. Trains allow bikes on at weekends freely don't they, space allowing of course, or do you need to pre-book/declare?
vickster
Legendary Member
As an LBS, I assume they offer the check. Just get the train both ways, Sourhern have no weekend restrictions on taking bikes
Phone them up for details
http://www.freeborn.co.uk/contact
Make sure Tredz will take the other back with no penalty first though!
That wouldn't wash for the damage around the fork eyelets though. This bike has definitely been sold before. I wouldn't accept it & under Distance Selling Regulations you're entitled to a full refund including any p&p charges incurred by you.
There's plenty bikes out there.
davidphilips
Veteran
- Location
- Onabike
way i see it you paid for a new bike received a return (or secondhand bike) theres a few marks on it that you dont like and will never really be happy about so contact seller asap see if they offer you a reasonable discount one that you would be happy with, the amount of discount if any offered only you can tell if you would be happy with it, if no discount or not enough to make the bike seem like a great deal then return it, theres thousands of bikes for sale and always good deals more so in the next few months.
