For a simple 'sell' I would certainly go online, in fact if you were feeling brave enough you could DIY.
True, I know when we were going to sell our house about 10 years ago I did look into it, but i think for £600-£1000 the legal indemnity maybe worth paying for, was just hoping somebody had personal experience rather than just drawing one from a hat.
For instance, I got a quote from a firm,
https://www.muve.me.uk/ they sent an email saying they offered 2 services muveforward £373, or muvefast £873, then a followup email from an Onboarding Executive, quoting £537.60. As the property last changed hands over 30 years ago we know it's on the land registry, but we don't think it's on the computerised system. I emailed back to the Onboarding Executive asking if it wasn't on the computerised system would there be additional fees. I received a phone call from said executive introducing herself & asking was there anything she could help with, yes I replied I sent you an email about the land registry, Oh she said I haven't seen that yet, oh yes you did send an email, I'm just waiting for a response from the conveyance team. But if she hasn't seen it, how can she be waiting for a response? Email 20 minutes later there maybe an additional £200 to pay but they won't know until they approach the land registry.