Parcels delivered fro someone else - What is the norm??

[Drago]

Now that is bad!
Just speak as I find, the local Evri is abysmal , a part timers in battered puddle jumper cars, most likely with no business insurance.
Perhaps it helps that I was at my local RM depot when working , and I am on the 'old boys ' network as a former colleague.
But my view is 'us' consumers have accepted a dumbed down service from Couriers, it time to expect better service.
So, Drags, you comment that RM is poor , was it always like that, I don't think it was.
But in truth I jumped off the job as I could see how things were going ,and didn't want any part of it, sure I could have stayed , but if your not part of the solution your part of the problem
Change what you can, don't accept what you can't.

RM in the village was fine. Same post lady, she knew everyone, personal level of first class service.

Here it's abysmal, but the Evri lady is lovely and knows everyone. She'd have made a good postie!

 

[Electric_Andy]

Assuming the bike (or whatever) was bought from a retailer, and, seller arranged delivery, I would have thought any redress is with the retailer, not the courier. The courier is the retailers subcontractor, your “contract” is with the retailer.

It was a private ebay sale. They had packaged it well enough. From the damage caused, there was clearly a very heavy weight on top of it to be able to bend in the rear mech guard and everything behind it

 

[Dogtrousers]

It was a private ebay sale. They had packaged it well enough. From the damage caused, there was clearly a very heavy weight on top of it to be able to bend in the rear mech guard and everything behind it

I'd still have thought it would rest with the seller though (but I'm no lawyer). In my mind it should go: Buyer refuses to accept damaged goods. Seller refunds buyer. Seller opens claim with carrier for damage to goods.

But what do I know.

 

[annedonnelly]

I also had an elderly lady that phoned to speak to her son, but got my number in error. She'd chat for ages. It turns out her son's number is one digit different to mine. She continued to call me, I'm pretty sure knowing it was the wrong number, but I just chatted which seemed to make her happier. I did speak to the son, and he was polite but terse, saying he knows she's a nuisance, which I thought was a shame. I didn't mind her ringing, and again, feel a bit sad as to why they probably stopped.

That's kind of you. It probably cheered her up to speak to someone different for a change.

At once time my number was similar to a local doctors. It used to worry me when someone would leave a message on my answerphone requesting their prescription and I had no way of letting them know they'd not contacted the doctor.

 

[Beebo]

I once took delivery of a small flat packed shed on behalf of my neighbour.

It sat in my hallway for a few hours, he was very embarrassed when he came to collect it, and it took a lot of lifting.

 

[Drago]

I once took delivery of a small flat packed shed on behalf of my neighbour.

It sat in my hallway for a few hours, he was very embarrassed when he came to collect it, and it took a lot of lifting.

It wouldn't have been so "heavy" if you hadn't already screwed it to your wall!