Parcels delivered fro someone else - What is the norm??

[Drago]

I once took delivery of a small flat packed shed on behalf of my neighbour.

It sat in my hallway for a few hours, he was very embarrassed when he came to collect it, and it took a lot of lifting.

It wouldn't have been so "heavy" if you hadn't already screwed it to your gaden wall!

 

[grldtnr]

Assuming the bike (or whatever) was bought from a retailer, and, seller arranged delivery, I would have thought any redress is with the retailer, not the courier. The courier is the retailers subcontractor, your “contract” is with the retailer.

Yes that's the convention, in regards to mail order,any complaints re non delivery has to be met by the vendor not the courier