MickeyBlueEyes
Eat, Sleep, Ride, Repeat.
- Location
- Derbyshire
For anyone with a Planet X bike, when you received your bike and build certificate, was the serial number on the certificate?

That's what they told me too. RidiculousYes. My certificate doesn't have one so contacted Planet X and they said you have to find it and write it on yourself, even if that means some disassembly. Seems a little odd to me to say the least.

If you buy a Koga. It comes with the serial number AND the name and signature of the person who lovingly assembled it.
You should be able to see your serial number. It wont be hidden.
The same with Planet X. The guys name who built it etc is on the cert.
I too thought I'd be able to see it. But no, they said they hide it for security purposes. They also said the owner has to strip it therefore they are the only one who knows the number. I think this is nuts as they are assuming a degree of competency to do the job yourself, or advise taking it to a LBS for them to do it, of course you incur the cost here.