Pub etiquette- cost of poor manners

[ufkacbln]

In a busy pub waiting to be served when the barmaid decides to serve the local who has just arrived


Guy next to me stops her and points out that there are at least ten people waiting to be served before him.... and the order they should be served

She continues, so the guy points out that if she continues he will leave

Barmaid continues, guy asks to see manager who turns up.... states that he needs to keep locals happy

Guy points out that a customer is a customer and that this will be the most expensive point that they will pour this evening
Bemused manager..... guy points out that he is with a group of twelve who would have had a few pints, and a meal, but due to the poor service and attitude that will no longer be the case

Walks across to his group who all walk out


All because one muppet couldn't wait his turn and the pub condoned his actions

I remember when it was courtesy to wait your turn and polite to point out if someone wax before you if you were offered service


Attitudes like this muppet are another nail in the coffin of the pub as we know it

 

[colly]

And with that kind of attitude pretty soon the only customers will be locals. Couple of pints a night and that's it. End of another pub.

 

[raleighnut]

Have you ever been stuck behind a guy who is ordering for a large group especially a group who haven't really quite made up their minds as to what they want yet, I've spent what felt like a lifetime (but was probably 5-6 minutes) stuck behind these muppets.
Conversely in my old local when my mate Geoff and I walked into the pub 2 pints would be placed in front of us by either the Manager or the head Barman who would then continue serving other customers before returning in 5 minutes with another 2 pints and we'd then pay for all 4. Used to wind the ex up though cos they didn't bring her a drink, just us pair (to be fair to them though she never drank the same thing twice whereas we could be relied on to sink 10-12 pints of IPA.

 

[Brandane]

Good on them for getting up and walking out. There is too much acceptance of absolutely shocking service in this country, IMHO..

 

[jefmcg]

 

[Brandane]

Have you ever been stuck behind a guy who is ordering for a large group especially a group who haven't really quite made up their minds as to what they want yet, I've spent what felt like a lifetime (but was probably 5-6 minutes) stuck behind these muppets.
Conversely in my old local when my mate Geoff and I walked into the pub 2 pints would be placed in front of us by either the Manager or the head Barman who would then continue serving other customers before returning in 5 minutes with another 2 pints and we'd then pay for all 4. Used to wind the ex up though cos they didn't bring her a drink, just us pair (to be fair to them though she never drank the same thing twice whereas we could be relied on to sink 10-12 pints of IPA.

You have a point, but a good bar tender should be able to serve multiple customers at once without upsetting anyone who has been made to feel as if they are being ignored.
It's the modern pub way though. It winds me up that the staff don't seem able to add up the price of two drinks, but they have to return to the pre-programmed till to input the drinks ordered, and the till will add it up for them. They don't seem capable of doing two things at one time, i.e. while a pint of Guinness is settling, serve another customer FFS..
In my day (yawwwwn) when I worked in a pub, I knew my 55 X table (price of a pint of lager), or 53 X table (pint of Tartan Special ). I could also add up the cost of a large round of drinks in my head - and still can!

 

[martint235]

I walked out of my local Wetherspoons a couple of weeks ago because the staff were serving people at random and I'd waited for around 15 mins. Haven't been back so they lost a customer who now goes in other pubs and on the interweb saying how bad the New Cross Turnpike in Welling is

 

[raleighnut]

You have a point, but a good bar tender should be able to serve multiple customers at once without upsetting anyone who has been made to feel as if they are being ignored.
It's the modern pub way though. It winds me up that the staff don't seem able to add up the price of two drinks, but they have to return to the pre-programmed till to input the drinks ordered, and the till will add it up for them. They don't seem capable of doing two things at one time, i.e. while a pint of Guinness is settling, serve another customer FFS..
In my day (yawwwwn) when I worked in a pub, I knew my 55 X table (price of a pint of lager), or 53 X table (pint of Tartan Special ). I could also add up the cost of a large round of drinks in my head - and still can!

Youngers IPA No3 was our tipple, same brewery though.(and strangely a dark 'India Pale Ale. )

 

[Pale Rider]

Some clubs in the North East have rigid queue barriers in front of the bar.

I hadn't seen that before I moved to the area.

Another first was a club in which the tin ashtrays were screwed to the centre of the tasteful Formica tables.

 

[Brandane]

Another first was a club in which the tin ashtrays were screwed to the centre of the tasteful Formica tables.

Bouncers with metal detectors, and drinks served in plastic "glasses" and you know you're in for an entertaining night!

 

[vernon]

Another first was a club in which the tin ashtrays were screwed to the centre of the tasteful Formica tables.

Hah, You've missed out on the delights of the Meanwood Arms where the tables were screwed to the floor...

 

[Sandra6]

Pet peeve of mine are people queue jumping at the bar.
When you walk up to a bar you can see who is already waiting, but if the staff are busy they may not see exactly who is next, so when they say " who's next?" it's poor form to say you when you know it isn't!
I pointed this out to a guy recently who attempted to ignore me, the barman however took my point and served me first. Bloke had a fit and left. Barman - who turned out to be the manager- said he didn't want people like that in his pub anyway and I got a pat on the back from the guy who was after me in the queue.

 

[Levo-Lon]

The correct way to deal with this is be patient..ffs


then order the 12 drinks ...then leave.and say sorry your pubs crap bye

 

[RedRider]

I can see where the bartender was coming from. The bloke who stomped out with his massive order sounds like a bit of an arse.

 

[raleighnut]

I can see where the bartender was coming from. The bloke who stomped out with his massive order sounds like a bit of an arse.

Yep, the 'local' probably only wanted his pint which would have taken less than a minute but I can hear the guy with the 'massive' order shouting back to his mates " So was that a half or a pint John, did you want lime in that Lager Dave and Tarquin, ice in your Campari and Soda.