Sons iPhone 11 has gone faulty. Camera disabled itself , volume button stopped working and then after charging . Now will not power on/reset etc.
Apple are adamant it’s water liquid damaged. Son is adamant it’s never ever been in water. It’s less than 12 months and Apple appear to be given him short shrift.
Not a happy bunny is he nor I , very dissatisfied with the replies.
What recourse do we have ? iPhone 11 is meant to be water resistant anyway ??
Used to think they were decent enough to deal with reading online but this has changed my view.
PS not here for the shouldn’t have bought an iPhone. Dunno how other manufacturers would be different.
Final note , they said that the water indicator was showing but I/we cannot see it ? Any clues where they might be ??
Apple are adamant it’s water liquid damaged. Son is adamant it’s never ever been in water. It’s less than 12 months and Apple appear to be given him short shrift.
Not a happy bunny is he nor I , very dissatisfied with the replies.
What recourse do we have ? iPhone 11 is meant to be water resistant anyway ??
Used to think they were decent enough to deal with reading online but this has changed my view.
PS not here for the shouldn’t have bought an iPhone. Dunno how other manufacturers would be different.
Final note , they said that the water indicator was showing but I/we cannot see it ? Any clues where they might be ??