Tesco
.
I complained about their cycle stands outside a new store, too close to the building to be readily usable. Went back a month later to find they had doubled the number of stands but the new ones were similarly close to the building.
Went to their instore customer help desk to 'have a word' and waited, and waited. While I waited the 'phone on the help desk started to ring, but no staff around to answer it. I thought this could be an opportunity for me to offer advice to a dissatisfied customer, so I answered it and informed the caller that I had been waiting for attention at the Help Desk for some time and the best thing they could do was forget about Tesco as that was what I would be doing in future, go to the Co-op ,
Morrisons, or whoever, anyone but Tesco. It turned out the caller was someone in the office upstairs trying to contact staff on the sales floor
.
Not getting any attention instore, I 'phoned the store from home and asked for the address of their HQ in order that I could send in a written complaint. I was informed that the address could be found on my till receipt. I replied that I had no till receipts due to boycotting their store until such time as they had sorted out their cycle stands
. B***** Tesco
.
That was a fun day
, but I've never been back.