Should their insurance pay for my fuel used while car being repaired?

[lejogger]

That rate is to cover the cost of your insurance too. What you've actually lost is 70 miles worth of fuel, about £15. So you'd have been filling up soon anyhow.
But, don't mind me. Claim for £40 if you think you're entitled.
Do let us know how you get on.

Fair enough, the insurance element would be invalid.

I'll give them a ring because I can't imagine they wouldn't have a rate set for such occurrences.

 

[TheDoctor]

I'm not saying don't make a claim, I'm just saying that dealing with insurance companies makes me lose the will to live!

 

[lejogger]

I think it is called opportunity cost......will it take more your time and hassle to claim than you would get back? If so, don't claim.

My view is that legitimate out of pocket expenses should be back in my pocket. If all I need to do is give them a call and they agree and refund then happy days.

If I have to submit a written claim with evidence etc then I'll probably not bother.

 

[smokeysmoo]

FYI, if you are unlucky enough to be involved in a road traffic collision it is 100% upto you where your car is repaired, NOT your insurance company, although they will try they cannot force their choice on you.

Some insurers will try and strong-arm you into using their nominated bodyshop, some will even threaten to withhold their courtesy car or even double your excess, they're bandits like that, but it is still upto YOU who fettles it.

Most bodyshops will provide you with a courtesy car anyway, so that's a pointless argument from the insurance companies, however, if you specifically pay for a courtesy in your policy they cannot uphold this anyway and they have to provide you with a car no matter what.

To the OP, the odds are extremely high that your car has been repaired with spurious, non-genuine parts, but if you had of know what I've told you then you could have insisted on a main dealer bodyshop. They would have only used genuine parts and manufacturer approved repair methods, and also ensured that the anti-perforation warranty, (if applicable), is not jeopardised in anyway.

So remember folks, it's your car, and if you are involved in an accident, whether it's your fault or a third party fault, it is also your decision, and your right as to who repairs your car.

 

[oldfatfool]

So remember folks, it's your car, and if you are involved in an accident, whether it's your fault or a third party fault, it is also your decision, and your right as to who repairs your car.

Totally agree, I have however heard of instances where insurers have allowed vehicles to be repaired at main dealers but only pay out to the value it would have cost them at their own approved bodyshop, wether this would be the case when claiming against a third party

 

[lejogger]

FYI, if you are unlucky enough to be involved in a road traffic collision it is 100% upto you where your car is repaired, NOT your insurance company, although they will try they cannot force their choice on you.

Some insurers will try and strong-arm you into using their nominated bodyshop, some will even threaten to withhold their courtesy car or even double your excess, they're bandits like that, but it is still upto YOU who fettles it.

Most bodyshops will provide you with a courtesy car anyway, so that's a pointless argument from the insurance companies, however, if you specifically pay for a courtesy in your policy they cannot uphold this anyway and they have to provide you with a car no matter what.

To the OP, the odds are extremely high that your car has been repaired with spurious, non-genuine parts, but if you had of know what I've told you then you could have insisted on a main dealer bodyshop. They would have only used genuine parts and manufacturer approved repair methods, and also ensured that the anti-perforation warranty, (if applicable), is not jeopardised in anyway.

So remember folks, it's your car, and if you are involved in an accident, whether it's your fault or a third party fault, it is also your decision, and your right as to who repairs your car.

Thanks smokey, that's good knowledge/advice.

All they needed to do was shove a new bumper on so I'm not sure how non-genuine one of those can be but it looks ok - I take your point about the warranty tho. They've dropped it off, I've signed a form but they haven't left me with any paperwork at all. That surprised me.

Should that be from them or will it come from the insurance company. Another question to ask them on the phone tonight I guess.

 

[Hotblack Desiato]

I'm not saying don't make a claim, I'm just saying that dealing with insurance companies makes me lose the will to live!

That'd be tricky if you wanted Life Insurance.

 

[Night Train]

If the fuel use is for mileage you would have done (even if you would have done it cheaper) they won;t consider it. I know this as I have tried. If it is mileage you would not have had to do then it is worth putting in as an out of pocket expenses claim, though you probably still won't get anything.

IMO Insurance companies are not out to do what is right, only what makes them the most money from the claim regardless of who is at fault.

I now insist on using my own choice of garage following lots of shoddy repair work from the insurance's own garages. However, confirm with your insurer, in advance, that all costs will be covered to bring your car back to its proper condition, and then insist upon it. They are not paying for it, just claiming it on your behalf.

 

[TheDoctor]

@ Hotblack - I tried thinking about that but I got a headache!

 

[Tommy2]

My insurance went up a little when someone did me in the rear :0 and I kicked off with it as I was being penalised for someone else's incompetence, their reasoning was that statistically I was more likely to be involved in a fault accident within 12 months if being involved in a non fault (as in not my fault) accident. I argued that when I proved them wrong after 12 months would I get a refund.... No is the short answer. Moral of the story... That are thieving tw@ts so don't hold your breath.

 

[deanE]

Wankel.

that’s getting a bit personal.

 

[deanE]

FYI, if you are unlucky enough to be involved in a road traffic collision it is 100% upto you where your car is repaired, NOT your insurance company, although they will try they cannot force their choice on you.

Some insurers will try and strong-arm you into using their nominated bodyshop, some will even threaten to withhold their courtesy car or even double your excess, they're bandits like that, but it is still upto YOU who fettles it.

Most bodyshops will provide you with a courtesy car anyway, so that's a pointless argument from the insurance companies, however, if you specifically pay for a courtesy in your policy they cannot uphold this anyway and they have to provide you with a car no matter what.

To the OP, the odds are extremely high that your car has been repaired with spurious, non-genuine parts, but if you had of know what I've told you then you could have insisted on a main dealer bodyshop. They would have only used genuine parts and manufacturer approved repair methods, and also ensured that the anti-perforation warranty, (if applicable), is not jeopardised in anyway.

So remember folks, it's your car, and if you are involved in an accident, whether it's your fault or a third party fault, it is also your decision, and your right as to who repairs your car.

Lejogger started out worrying about a couple of gallons of petrol. Now he’s got to worry about his car breaking down in a few months and rotting away sometime next year.

 

[smokeysmoo]

Lejogger started out worrying about a couple of gallons of petrol. Now he’s got to worry about his car breaking down in a few months and rotting away sometime next year.

That's a vivid imagination you've got Dean

If you read the post the OP made after mine you'd see his car only needed a bumper, so therefore no paintwork has been affected and everything should be fine.

The point of my post was to purely to inform and educate, a point which the OP and others grasped by the fact they 'liked' it.

 

[fossyant]

I wouldn't bother claiming, it's just being petty. Same happened with my car a couple of years ago. I had cycled to work, but the wife had my car. Due to the weather, it took 6 weeks before my car was repaired, then I was without a car over half term with the kids. Managed ok with the bus etc. never bothered to claim for that, or the fact that the hire car never turned up. Just adds paperwork. All that was done to my car was the bumper filled and repainted.

 

[redcard]

The girlfriend suggested I should claim for the extra heating I've used at home over the last few weeks due to being off work with a broken collarbone. Should probably claim for additional food too, as I get free lunches at work.

Wonder what is else I can add on...