Tacx Neo Reliable?

[Gary E]

Did you speak to Tacx and have them send you the extraction tool and extra o-ring?

No, If I'd had it for 6 months I would have but I'd only had the trainer for 3 weeks and so didn't want to have to repair it so soon.
Repairing it may have fixed it for good but, as it was well inside the return window I didn't want to take the chance.

 

[AlanW]

On my second Tack Neo

The first one failed after 12 months and 1 week and a lot of action! But Tacx support were utterly brilliant and I had received a brand new replacement in just less that two weeks. The replacement is now 13 months old and has seen a lot of miles, still going good.

 

[Gary E]

Prior to splashing out on a Tacx Neo I went through 3 Elite Qubo Trainers! Each one lasted about a year and 5,000 miles of use. I also went through about 5 Trainer Tyres