Team BKool CycleChat

[Hazie]

On a happier note, Now that I've gotten used to the trainer, I feel it's time to have a proper bash at the summer cup.
Hopefully I won't embarrass myself.

 

[Hazie]

They have terrible customer support and never reply to emails from their website. I like their software but would never buy hardware from them again

Totally agree about never buying hardware from them again, but I think their software could do with a little tweaking

 

[Rob H]

Guys! check this!!

https://s3-eu-west-1.amazonaws.com/...015-08/Press-release-ant-plus-protocol_EN.pdf

They've opened the protocol! Zwift, Traineroad etc etc!

 

[Rob H]

I think with the Wahoo SNAP release they had to do it (im a little excited you may have noticed)

 

[Rob H]

Here now too http://www.dcrainmaker.com/2015/08/announces-software-available.html

 

[Kool Smurf]

Guys! check this!!

https://s3-eu-west-1.amazonaws.com/...015-08/Press-release-ant-plus-protocol_EN.pdf

They've opened the protocol! Zwift, Traineroad etc etc!

Doesn't work for my Bkool Classic

 

[FostersDave]

My replacement has just arrived by courier
but ive just got back from a 40 mile ride up Beacon Hill in Leicestershire so its going to be later on tonight before im ready to give it a test but looking forward to linking up with a few of you on there soon.

 

[RickB]

Guys! check this!!

https://s3-eu-west-1.amazonaws.com/...015-08/Press-release-ant-plus-protocol_EN.pdf

They've opened the protocol! Zwift, Traineroad etc etc!

I know about Zwift but never actually given it a go. Is traineroad as good as they say or is the Bkool software still the place to be?

EDIT: just did a quick browse at Trainerroad - not interactive but a good training tool - I'll stick with Bkool as its the interactive part I enjoy (which makes the suffering tolerable!)

 

[Kool Smurf]

I actually received a reply from Bkool today and very quick.

Hi Patrick,

Thanks for your message. If your Classic trainer has a rear Mini-USB socket, it has been manufactured before August 2014 and therefore cannot be updated to the latest firmware version which enables the ANT+ FE-C protocol. Sorry if this is the case.


See you at Bkool,

Bkool Team

And I sent them back the following email (I don't expect to get a response)

So my classic trainer is 9 months old and I can't update the firmware! That is really poor! Why did you set me the old model & not the latest one? So what is the mini-usb for? I like the software but I won't re-new my subscription for it.(As I have stated on dcrainmaker's website) I will buy another trainer that is open ant and will be supported better.

 

[Hazie]

Just done a ride on the bkool summer cup, week 1.
But it looks like my ride won't count. Something to do with my weight I believe. see below.
Time adjustments
This attempt's time has not been adjusted
Validation results
Rule Result Value found Expected value
Time improved

0 <= 0
Average heart rate

0.0 >= 0
Heart rate within limits

0% <= 90%
Average cadence

81.1025 >= 0
Cadence within limits

0% <= 90%
Low velocity (paused)

2.027 <= 180
Lost signal

2483.535 <= 10000
Session completed

Yes Yes
Reception delay

0 <= 48
Reception after end date

28/08/2015 < 14/09/2015
Coherent weight

104300 not checked


Has anyone else had this issue.
My time is miles behind some of you, but I'm absolutely gutted that the ride doesn't seem to count.
I gave that ride everything I had and if some of my rides aren't going to count towards the cup, then i why bother?
Anyone any ideas?

 

[LBHIFI]

A little TT info, if anyone is interested: https://www.cyclechat.net/threads/dogme-tt.186617/

 

[LBHIFI]

Just done a ride on the bkool summer cup, week 1.
But it looks like my ride won't count. Something to do with my weight I believe. see below.
Time adjustments
This attempt's time has not been adjusted
Validation results
Rule Result Value found Expected value
Time improved

0 <= 0
Average heart rate

0.0 >= 0
Heart rate within limits

0% <= 90%
Average cadence

81.1025 >= 0
Cadence within limits

0% <= 90%
Low velocity (paused)

2.027 <= 180
Lost signal

2483.535 <= 10000
Session completed

Yes Yes
Reception delay

0 <= 48
Reception after end date

28/08/2015 < 14/09/2015
Coherent weight

104300 not checked


Has anyone else had this issue.
My time is miles behind some of you, but I'm absolutely gutted that the ride doesn't seem to count.
I gave that ride everything I had and if some of my rides aren't going to count towards the cup, then i why bother?
Anyone any ideas?

If you change weight during the league period, then the admin has to aprove it.
Not sure that this is actually the reason, as it seems that validation is very buggy.
If admin doesn't aprove it, then send a mail to BKool and ask them to aprove it.

 

[Hazie]

A little TT info, if anyone is interested: https://www.cyclechat.net/threads/dogme-tt.186617/

OMG!!! Well done, very impressive.

 

[Hazie]

If you change weight during the league period, then the admin has to aprove it.
Not sure that this is actually the reason, as it seems that validation is very buggy.
If admin doesn't aprove it, then send a mail to BKool and ask them to aprove it.

Any idea what sort of time they take to approve the weight change, before I need to email them.

 

[LBHIFI]

Any idea what sort of time they take to approve the weight change, before I need to email them.

I would send them a mail tomorrow if it's not approved by then.