PaulSB
Squire
- Location
- Chorley, Lancashire
I'd much rather use self scan checkout as invariably it's quicker. The only time it's annoying is when an item won't scan or whatever and it sends a signal of "need staff to check" or whatever so you're hanging around waiting for one of very few staff to come and assist.
Me too. I far prefer self-scan or scan as you shop. IMO both are quicker and I can pack as I wish. I pack largely by where things live at home.
The other thing is Tesco. I don't trust this company an inch. Scan as you shop means i can carefully check I'm paying what I think I should be.
Same at my Aldi. We have eight self-scan tills, perhaps ten. There's always a staff memberThe Aldi i use has about 6 self service checkouts 3 of which have stacking shelves which are too small for a decent shop, even though I just shop for me.
What they do have is a member of staff permanently on hand for any problems.
On a slightly different note
When I was a kid we used to live almost next door to the main superamrket in the town
(Scotts for anyone who knows Moreton!)
OK - it was tiny compared to a modern ASDA but at the time it was normal
now my Mum was as sharp as a pin and not someone you could get away with things with
and when she went there she knew exactly what she had got and how much it should cost
but the "girls on the tills" were told to pass the good through as fast as possible and type in the price as it all went through
and as the 2 actions were seperate - and they were amazingly fast
they were told to add a few on as it all went through
except with my Mum
she met and ex-tills person from there a few years after she left and they had a chat
Apparently, "new girls" were trained on how to use the till and how to pass through the extras without being noticed
then when they started they had a "mentor" to help them get started
and one of the main jobs of the mentor was to say "THAT is Mrs Price - NEVER do that with her and NEVER get it wrong with her"
but she would have been so friendly about it all and everyone liked her
anyway - back to the point
in the days of manual tills, the supermarkets were trying to "cut costs" and "add to margins"
I've understood for decades it was pretty standard practice to have a bag of sugar, or similar, at the till. Ring it up, scan it or whatever and charge the customer. If challenged the response should be "Oh sorry, I thought it was yours. Someone must have forgotten to take it with them."