We could save GBP15 a month by switching from Zen+BT phoneline to Virgin Broadband and phoneline. We chose Zen initially as their customer service is very highly rated, but we haven't had to use it in 6 months. We're using a Mac laptop for our i'net access, which includes uploading baby photos and films for our relatives abroad. The main reason for the potential switch is to save money. Anyone had any experience with Virgin that they'd like to share? Thanks for feedback.