Transcript of my call with an Indian Microsoft Support scammer.

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Diggs

Veteran
These people know exactly what they are doing. They know they are scamming. They know they are preying on the weak and the gullible. They deserve everything they get.
Exactly. Let's differentiate between a poor kid in a call centre and deliberate criminality
 

byegad

Legendary Member
Location
NE England
I don't get this 'having fun with scammers' - the poor sods making the calls are just trying to earn a living. What's wrong with 'Sorry, no thanks' then putting the phone down?

Does no-one here reflect what it is like, keeping your family fed by doing night shifts in a cubicle in a Mumbai call centre?

My call log shows rejected calls. Yesterday we had 5 where there was no number, 3 international and 2 withheld, all rejected by the phone without ringing it and 1 call from a friend. I have a bad knee and have to get out of my chair to answer the phone. So why the 'F' should I not be rude when cold called?
My number is on the TPS and I never, ever, give permission for sales calls. If they want the business from some mug who'd buy over the phone, they get the rude, time wasting or a angry response from me when they call, because I don't want to speak to them.
I do feel a little sorry for the operators but not enough to be polite. If I call someone out of the blue to sell them something, and believe me I've done it for a short while, I expect people to not like it. You either grow a thick skin and move onto the next call if you are in that kind of job, I did. OR you stop doing the job. Just don't expect me to like it.
 
I got one of those 'have you had an accident where you were not at fault?" texts and responded "y", playfully. A few seconds later, my phone rang and a voice said "I'm calling from <mumble> company". I asked "Sorry, what's the name of your company?" and she hung up immediately.

They only wanted to scam complete idiots/sheep.
 
I used to work for a MS certified gold partner as well and have great fun going into loads of technical detail with them and listening to them trying to squirm their way around the answers. For instance if they tell me "you have a virus on your computer", I will ask them for the virus name - after all they all have a name of one form or another.... this usually get the response that it is not a virus but a piece of hacking software... so I will ask them for the filename... I can wind them up for ages and ages on this front... they get nowhere. I will often ask them if they can see the 'fault' on my 'live' computer. My computer is not always connected to the internet and my router often off when we don't need internet access... winding them up is great fun. One of the better lines I have had is that "if I go to any computer in my house and go to this web page I would be able to see what the problem is..."...

But I have to say my mother has beaten me hands down on the wind up routine - I have actually heard her say this to them. She puts on her dotty old age pensioner voice and will politely inform them that they had new double glazing last year and don't need any new windows, wishes them a good day and then hangs up on them.
 

TVC

Guest
SNSSO's mum wins :laugh:
 

HB_Dude

Active Member
Location
Hereforshire
My wife kept them going for 15 minutes about the button with the Windows logo before asking if the apple on the back was relevant

Lmao, me too!
I had so much fun with this , I think I got about 20 mins mileage out if the 'can you see the windows button?' Question with me replying 'no, I only have a command button!'

I got bored after I had drunk my coffee and did ask him if the fact I had a mac might be the problem here,, and to my surprise, he hung up!!! :laugh:
 
I don't get this 'having fun with scammers' - the poor sods making the calls are just trying to earn a living. What's wrong with 'Sorry, no thanks' then putting the phone down?

Does no-one here reflect what it is like, keeping your family fed by doing night shifts in a cubicle in a Mumbai call centre?


No I don't


But I do know what it is like to have an elderly person scammed by these people

She used to Skype her family, do her photos, write letters and other tasks

In her case she was convinced to pay for the repair with her credit card... You can guess the rest



She has now lost all of this as she is afraid of her computer

The effect is dramatic and she is now isolated from her family
 

vernon

Harder than Ronnie Pickering
Location
Meanwood, Leeds
There's a whole world of difference between cold callers trying to elicit legitimate information e.g. opinion polls commissioned by legitimate companies and cold callers whose sole mission is to extract money fraudulently from unwitting and vulnerable users. I have every bit of sympathy with the folk at the other end of the phone who are on legitimate business and they get a courteous dismissal. The ones who are phishing, prospecting for insurance companies or just downright fraudulent sometimes find themselves talking to Radio Four or, occasionally, at the other end of an inquisition demanding that they identify the date and time of my 'accident', registration of the vehicle involved and the extent of my injuries and why they can't divulge them to me because of the data protection act when I am the subject and holder of the data.

Usually I can't be bothered and silently hang up.
 

wait4me

Veteran
Location
Lincolnshire
After getting a bit of an ear bashing from HWMBO for my language to one of these *****s I have reverted to the old way--When I get the call I say " just a minute I'll get my Dad" and lay the handset down for a few minutes before hanging up
 

MickeyBlueEyes

Eat, Sleep, Ride, Repeat.
Location
Derbyshire
Does no-one here reflect what it is like, keeping your family fed by doing night shifts in a cubicle in a Mumbai call centre?

Do they reflect what it's like interrupting my nice relaxing evening where I'm sitting on my big comfy sofa trying to watch my big TV in a nice snug living room whilst reading posts on CC on my laptop in peace? No, they don't give a rats ass about me, therefore the feeling is mutual.....
 
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