Tredz

[Kevin Alexander]

Not sure if this is in the right part of the forum or even if this sort of thread is allowed but thought I might as well post just in case it is.

I recently ordered a Cannondale Cyclocross bike for £680, a pair of shoes, 2 pairs of shorts and a lock. I received a phone call today to say the bike was out of stock and they were expecting delivery late October, they offered me a Roux Cyclocross which was £780 or I could wait for the Cannondale. I chose to take the Roux but at home browsing I thought I would chance my luck, I emailed them back and asked if I paid £20 would they give me the Cannondale CaadX Sora 2014 (£800) and they have just emailed me to say they will do that, basically got £100 off the 2014 model.

Thought I would post as I am over the moon with the customer service I have received from Tredz and what a deal they have given me.

Def suggest if your buying gear to give them a first look.

One Happy Customer.

 

[biggs682]

never heard of them but will look

 

[Kevin Alexander]

I got told about 2 shops from my pals, Tredz and Chain Reaction. I will be going back to tredz for my gear from now on. They have given me a superb deal and they have kept me up to date by phone on my order and when it will be delivered. 5* service.

 

[Goonerobes]

I've used them a couple of times & would agree, first class service.

 

[Deleted member 23692]

I've had a few bits off them and always enjoyed top class service

 

[CharlesF]

I have had service above and beyond from Tredz, first time was a small order for a pannier cover. Well worth dealing with.

 

[jefmcg]

+1

I like them a lot

 

[Kevin Alexander]

Good to hear they are consistent with their service.

 

[shouldbeinbed]

I've asked for some tech info online on Sram Dualdrive parts from Tredz & JE James.

JEJ have completely ignored my enquiries (and have lost my custom) after a week.

Tredz wrote back saying they didn't know but have sent my question onto Sram and will be back in touch as soon as they get a reply.

 

[bianchi1]

I ordered a bike of them and was informed it was out of stock but they had an equivelant model which they would do me a good deal on. I wasn't interested and declined but did notice that the model I was interested in was still being advertised.

While I have no complaints about the service I got, no cash was taken and I was not pressured into changing my order, I do find it suspicious that they always have a "equivalent' bike than the one advertised on offer.

 

[GrumpyGregry]

I'll be a party pooper then. Ordered some bits their website said they had in stock, took two weeks to ship and then was only part complete - two out of three items. Only refunded me when I queried it. Won't be going back.

 

[Banjo]

I have bought two bikes from Tredz and pleased with the service.
They have an online chat facility on the website to ask the sales team questions about bikes etc.

 

[Ciar]

I got a great deal from Tredz, the guy said they have x model then realised they didn't, then he said we have this model then didn't, in the end i got the 2013 model with a discount and better bike full stop, i also bought other items from them at the same time all in all them and chain reaction are my top online shops along with my LBS.

 

[bianchi1]

Seems like company policy is to advertise the bike you want, then sell you a different bike they want you to have! It seems to be working well.

 

[Leodis]

Used them a while back but not looked for a while.